When things go wrong we are there to help when you need us most.
Multitouch tables and kiosks consist of 3 main components. 1. Touch glass or frame 2. Display 3. Computer System. 90% of the time we can solve technical issues through remote diagnosis. For hardware malfunctions, we will promptly send either one of our trained technicians, or a specialized computer technician in your area to diagnose and fix any issues. When replacement parts are needed, we ship by express mail, which generally take from 3-5 business days to arrive depending on stock availability. A tech is then dispatched to the machine to install the part.