Interactive Kiosk and Digital Signage  for airports and rail stations

Touchscreen kiosks, digital signage and interactive verticals represent an increasingly important role in the transportation and aviation sectors, both in services they provide to customers and within their own organizations as important technological tools.

Logistics, aviation and transport have always been where new technologies have been introduced and they have become the pioneers in the market to make their operations run more efficiently, faster and synchronized.

Airplanes transport people and luggage, but few of us know the processes involved for proper routing of luggage as they are directed to each airplane through advanced technology systems, using RFID readers or other technological tools. It is through this process that multitouch systems can be an important resource in the area of logistics. Multitouch Kiosks are widely used by airlines and transportation, to make available to customers information about schedules, seat availability, check-in, and wayfinding.

Effective wayfinding is one of the top factors in how passengers rate their overall airport experiences. Intuitive wayfinding gives the passenger more control over their journey and this in turn results in direct benefits not just for the passenger themselves, but also for the airport. For the traveler, simply knowing where they need to be and how to get there gives them more personal control over their journey. For the airport, having a passenger who is in control of their journey can only be positive, and as well as increased satisfaction levels, secondary commercial benefits can also be reaped.

iDesign helps the aviation and transportation industries stay ahead of the curve by offering the latest multitouch technologies that allow real-time tracking and accessibility of information. We also provide digital signage that can be used for advertising in public spaces such as airport terminals and waiting areas.

There are Several applications of multitouch kiosks in these areas, such as:

  • Flights and destinations search
  • Luggage register
  • Passengers Check-in
  • Tickets Purchase
  • Printing ribbons, identify tags of goods or luggage
  • Rent-a-car (vehicle management, access to real-time information about cars available)
  • 24 Hour Customer Support
  • Traffic Information
  • Payment services

Multitouch kiosks are an essential role in transport, aviation and logistics from the services they provide travelers to the tools the allow for employees.

Interactive Design Café was listed as a leading Service Design Agency by Forrester Research in 2013 (pg 19-34) View Report

Our multitouch tables, kiosks, verticals and video wall products are known for their original designs, exceptional quality, affordable price and unbeatable performance. We develop both hardware and software for airports, airlines, rental car agencies, logistics, transportation companies, public and commercial spaces.